• Frequently Asked Questions

What are Lightroom presets?

Lightroom Presets are simple, one-click photo editing tools that will speed up your photo-editing workflow.

What do I need to use these?

All you need is Adobe Lightroom 4 or higher and some awesome photos to edit!

How long does it take to receive my download lnks?

After you’ve purchased a presets collection, you will immediately receive a download link at the email address provided during the checkout process.

Can the presets be transferred between computers?

Yes! We do not provide backups of your purchased presets though, so you must back them up yourself on a USB/Hard-Drive/Cloud Server to ensure you never lose them!

Do you offer refund?

Due to the nature of digital products we do not offer refunds or exchanges. Please read more here

How to install Lightroom presets?

Installing Lightroom presets it’s very easy. Please follow our guide in order to install them properly.

What files type are compatible with the presets?

All of our presets are compatible with both jpeg and RAW images.

Didn’t receive order email or password reset email.

Check your email spam folder, add us to your address book and/or whitelist and then retry. If still unsuccessful, contact us and we’ll reset it for you asap.

I have the Creative Cloud.  Will these presets work?

Yes, Lightgram presets will work great with your Lightroom platform that is included with your Creative Cloud subscription.

Recover your order here.

Still have questions? Let us know on our contact page.